Fixes & maintenance
We keep your software running - addressing issues, applying updates, and watching for problems before they bite.
SERVICE · MONTHLY SOFTWARE SUPPORTAll services
Monthly software support & a technical partner.
Software doesn't stop needing attention at launch. We act as your ongoing technical partner - fixing issues, improving workflows, adding integrations, and guiding decisions - so your systems keep working, improving, and adapting as you grow.
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COVERAGEFixes to features
PARTNERHuman, not a ticket
TAKEOVERSoftware we didn't build
PROBLEMS WE SOLVE
Sound familiar?
Something breaks and you have no reliable person to call.
Your systems work, but small improvements never get made.
You need technical guidance on decisions but don't have an in-house engineer.
A previous developer disappeared and left the software unsupported.
WHAT WE BUILD
What we build for you.
Workflow improvements
We make the steady stream of small improvements that keep your systems matched to how the business works.
New integrations & features
We add integrations and features as your needs grow, without you having to start a whole new project each time.
Technical guidance
We act as a technical partner for decisions, scoping, and coordination - the engineering voice in the room.
WHO IT'S FOR
Built for UAE teams.
StartupsSMEsFoundersTeams without in-house engineersGrowing UAE companies
INDUSTRIES WE BUILD FOR
Practical systems, across UAE sectors.
Government & public sector
Permit and licence approval workflows with automated document validation and audit trails.
What we build for this sectorConstruction & real estate
Site-inspection apps using computer vision to flag safety and defect issues.
What we build for this sectorLogistics & operations
Fleet dispatch dashboards with real-time delivery tracking and route reassignment.
What we build for this sectorProfessional services
Contract intake portals that extract key clauses and route drafts for human review.
What we build for this sectorHealthcare & admin
Patient intake and insurance-claim processing with human-in-the-loop verification.
Education
Enrolment and attendance systems with automated notifications and reporting.
What we build for this sectorFinance & banking
KYC onboarding that automates document checks and AML screening with reviewer sign-off.
Retail & field operations
Field apps for stock counts and shelf-photo compliance checks.
HOW WE WORK
A clear, honest process.
- Step 01
Understand your systems
We learn your software, priorities, and where the risks and opportunities are.
- Step 02
Agree the support
We agree a clear monthly arrangement - what's covered, response expectations, and priorities.
- Step 03
Support & improve
We handle fixes and the ongoing improvements that keep your systems healthy and evolving.
- Step 04
Review & plan ahead
We review regularly and plan the next improvements, so the software keeps pace with the business.
WHAT YOU GET
Deliverables.
- A clear monthly support arrangement
- Ongoing fixes, updates, and maintenance
- Steady workflow and feature improvements
- New integrations as your needs grow
- A technical partner for decisions and coordination
FURTHER READING
Before you commit to anything.
- Build vs Buy: Custom Software Decisions for UAE BusinessesCustom software is the right answer less often than software companies suggest and more often than software subscriptions suggest. This guide gives a defensible way to tell which situation you are in.Read the guide
- Designing Secure Internal Business Software | Kanban StudiosInternal tools get built quickly and secured later, which is precisely backwards - the decisions that determine whether a system can be secured are made in the first week. This guide covers which ones they are.Read the guide
WHY KANBAN STUDIOS
Why teams trust us with it.
Founder-led delivery
The people who scope your project are the ones who build it - no account managers or offshore handoffs in between.
Human-reviewed work
AI moves the work faster, but nothing ships until an engineer has read, tested, and signed off on it.
Regulated-grade security
We build to the standards regulated industries expect: access controls, audit trails, and data handling that hold up to scrutiny.
You own it
At handover you get the full codebase, documentation, and credentials - no lock-in, no dependency on us to keep it running.
Support after launch
Launch is the start, not the exit. We stay on with monthly support to fix, patch, and improve as your business changes.
Clear, honest communication
We tell you what's realistic, what it costs, and where the risks are before you commit - not after.
FAQ
Common questions.
What does monthly support actually cover?
Fixes and maintenance, small improvements, new integrations and features, and technical guidance on decisions. We agree the scope and priorities up front so it's clear what's included.
Do you only support software you built?
No. We can take over and support existing systems too - we'll review the software, document it, and stabilise it before maintaining and improving it.
How is this different from a one-time build?
A one-time build delivers a system and ends. Monthly support keeps that system healthy, current, and improving - closer to having a technical partner than a one-off project.
What if we only need occasional help?
We can size the arrangement to your needs. Some clients want steady ongoing improvement; others want a dependable partner on call for when things come up.
START HERE
Let's scope your build.
You get a dependable engineering partner on call each month - fixing, improving, and adapting your systems as the business grows, so nothing you launched is left to break on its own.
We reply within ~2 working daysA fixed-scope quote before any build startsHonest scope, or we'll tell you it's not a fit
