Case & correspondence management
Track requests, applications, and correspondence with a full audit trail.
We build secure software, automation, and document intelligence for UAE government departments and public sector entities.
Abu Dhabi-based · serving government across the UAE
Classified data can't sit in a public cloud or leave the country.
Approvals and official correspondence move by email, PDF, and spreadsheet.
Resident- and business-facing services depend on staff re-keying the same data.
Every decision has to be defensible, bilingual, and on the record.
Track requests, applications, and correspondence with a full audit trail.
AI that reads applications, permits, and forms in Arabic and English.
Automated intake-to-resolution, while the final decision stays with a named officer.
Real-time dashboards for leadership, plus the internal tools staff need.
Illustrative scenarios - not completed client projects.
An Abu Dhabi government department could process resident applications with AI.
A UAE municipality could give field inspectors a mobile tool to record inspections offline.
A UAE public sector portal could let residents sign in with UAE Pass.
A regulatory authority could automate licence and permit renewals.
A government service centre could run an operations dashboard showing live queue times.
Yes. For sensitive or classified data we deploy on-premise or inside your own environment, so nothing has to leave your infrastructure or the country. Deployment fits your security posture, not the other way around.
Yes. We build bilingual systems with proper right-to-left support, and our document intelligence reads and extracts from both Arabic and English paperwork. Interfaces, records, and audit trails work in both languages.
No. AI handles the volume - reading documents, classifying, drafting, and flagging - but the decision stays with a named officer, backed by a full audit trail. AI-assisted, human-reviewed, especially where a person's case is involved.
Yes. We build secure by default - least privilege, scoped access, and audit-ready documentation - and work alongside your IT and information-security teams. We can provide the documentation a procurement or security review needs.
We'll map the highest-impact system to build first - scoped, secure, and human-reviewed.