Introduction
Clients remain the owners of their business data. Kanban Studios processes client data only to provide agreed services, build systems, support workflows, troubleshoot issues, deliver ongoing support, and operate project-related systems.
Types of Data Processed
Depending on the engagement, we may process:
- Business documents
- Client or lead information
- Workflow details
- CRM data
- Website form data
- API data
- Technical logs
- Project communications
- Uploaded files
- Automation outputs
- System requirements
- Testing data
- Integration data
Purpose of Processing
Kanban Studios processes data for project delivery, workflow mapping, software development, testing, automation, system support, troubleshooting, reporting, communication, documentation, and improvement of agreed services.
Client Data Ownership
Clients retain ownership of their underlying business data. Kanban Studios retains ownership of its original software, code, workflow logic, reusable components, methodologies, documentation structures, AI-assisted delivery processes, and internal systems unless expressly transferred in a signed agreement.
AI-Assisted Processing
Kanban Studios may use AI-assisted tools to structure, analyze, draft, test, or support delivery. Sensitive or regulated data should only be processed according to the agreed project requirements and handling rules.
Subprocessors and Third-Party Tools
Kanban Studios may use third-party services such as hosting providers, cloud platforms, analytics tools, project management systems, AI tools, email systems, payment processors, and development platforms where required to deliver services. These providers process data only as needed to support the engagement.
Data Retention
We retain project data only as long as reasonably required for service delivery, support, legal, accounting, operational, security, or dispute purposes. Retention periods may be defined further in the project agreement.
Data Deletion
Clients may request deletion of project data where legally and operationally possible. Some records may be retained for legal, accounting, operational, security, backup, or dispute purposes.
Confidentiality
Kanban Studios treats client project data and confidential information with care, and limits access to those who need it to deliver the engagement. Clients are likewise expected to protect Kanban Studios’ confidential materials.
Security Measures
Kanban Studios applies practical security measures including access control, least privilege, secure configuration, and careful handling of credentials. Further detail is available on our Security page.
Intellectual Property and Derived Work
Data provided by the client remains client data. However, general methods, reusable logic, templates, frameworks, non-client-specific improvements, delivery processes, and technical know-how developed by Kanban Studios remain the property of Kanban Studios unless separately agreed in writing.
Contact
For data processing questions, contact hello@kanbanstudios.ae. For legal matters, contact legal@kanbanstudios.ae.